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/Customer Engagement

Customer Relationship Management

Customer Experience: Relationships and Interactions

Expertise

Turn your vision into reality: bring your CRM strategy to life with Microsoft Dynamics CRM, guided by our expertise.

 

Our team, made up of recognized CRM experts, stands out for its passion, technical expertise, and deep knowledge of Microsoft Dynamics CRM solutions.

We work closely with our clients to transform their customer relationship processes and create exceptional customer experiences, bringing innovation, creativity, and tangible results.

Microsoft Dynamics 365

CRM Projects

Implementing CRM projects with Microsoft Dynamics CRM by Javista means more than just software installation. It’s a strategic digital transformation, where we align technology with your specific business goals.

Our approach is comprehensive, covering needs analysis, customization, integration with other systems, user training, and ongoing support.

We ensure every project is designed to optimize your operations, enhance customer engagement, and boost productivity, while providing a scalable platform that grows with your business:

  • Personalized needs assessment
  • Solution aligned with your goals
  • Long-term training and support
  • AI Copilot assistance
Projet CRM avec Microsoft Dynamics 365 et Javista

Our Microsoft Dynamics 365 Solutions

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Dynamics 365 Sales

Transform your sales process into a smooth and efficient experience for all stakeholders.

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Customer Insights

Designed for marketing professionals seeking innovation and advanced customer analysis.

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Customer Service

A platform designed for efficient and personalized customer interaction management.

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Move to Cloud

Move to Cloud Project

Our CRM migration service guides your transition from on-premise, or other CRM tools such as Salesforce, to Dynamics 365 Online, ensuring a smooth migration of your data, processes, and customizations.

We assess your existing infrastructure, plan a tailored migration strategy, and support you every step of the way—minimizing disruptions and maximizing the benefits of the cloud, such as accessibility, security, and scalability.

  • Accurate infrastructure assessment
  • Tailored migration strategy
  • Smooth transition guaranteed

Managed Services

Managed Services

Our service center offering for Dynamics CRM and marketing automation solutions is designed to provide continuous support and ongoing evolution of your solution.

We ensure proactive maintenance, expert technical assistance, and regular updates, keeping your system at the cutting edge of technology, optimizing performance, and adapting to your business’s changing needs.

  • Continuous proactive maintenance
  • Expert technical support
  • Guaranteed solution evolution
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Our Methodology

Aligner Conseil IA, copilot et agent
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Analysis

Start with a detailed assessment of your specific needs and current infrastructure to define clear project objectives.

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Planning

Develop a clear project plan, including milestones, responsibilities, and a timeline, to ensure effective and timely implementation.

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Execution

Implement the plan using best practices, with continuous monitoring and adjustments based on feedback, to ensure alignment with the initial objectives.

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Support

Provide continuous support and maintenance after deployment, including training and updates, to ensure the long-term success of the project.

Découvrir en détail

Nos services se déclinent sur un large éventail de métiers et s’appuient sur de multiples technologies

Discover our Complete Set of Services

Our services cover a wide range of businesses and rely on multiple technologies